Dynasty Typewriter | Job Opening

Director of Operations


The Role

We’re seeking a Director of Operations who excels at people management, thrives on organization, and is energized by behind-the-scenes work at live events, organizing, and optimizing operations to bring creative visions to life. You’ll lead our team of house managers and venue staff with clarity, confidence, and care—and act as an ambassador for our culture of kindness, hospitality, and collaboration.

This role is both boots-on-the-ground and strategy-facing. You’ll work hands-on to deliver excellent events, while also contributing to long-term planning, financial oversight, and venue growth. You’ll be the connective tissue between departments—making sure that everyone from the audience to the artists to the staff feels seen, supported, and set up for success.

Responsibilities

  • Oversee all aspects of day-to-day venue operations and event execution

  • Lead, train, schedule, and support the front-of-house team (house managers, door staff, ushers, etc.)

  • Oversee staff scheduling, support hiring processes, and help conduct performance reviews and feedback sessions

  • Foster accountability by setting clear expectations, providing feedback, and addressing issues proactively and constructively

  • Serve as the primary on-site operations lead during performances

  • Maintain a strong, communicative, and healthy staff culture rooted in respect, kindness, and hospitality

  • Maintain a high level of professionalism and discretion when working with talent, performers, and high profile guests

  • Act as the bridge between venue departments—tech, talent, production, hospitality—to ensure everything flows

  • Maintain safety protocols, cleanliness standards, and operational readiness across all systems

  • Manage vendor relationships, coordinate building maintenance, and ensure compliance with city regulations

  • Adapt quickly to changing circumstances and priorities in a fast-paced, live-event environment—and thrive while doing it

  • Recognize that excellence lives in the small details—whether it's signage, lighting, or a perfectly timed cue—because they create the magic our guests and artists feel

  • Contribute to financial oversight, including budget tracking, cost control, and analysis of P&L statements

  • Identify operational efficiencies and revenue opportunities to support business growth and enhance the guest and artist experience

  • Represent the spirit and values of Dynasty Typewriter with every interaction—whether with artists, audience members, or team members

You Might Be a Great Fit If:

  • You have 5+ years of experience in venue, event, or production operations, with a strong background in staff management and leadership

  • You’re a calm, grounded presence and a clear communicator, especially in high-pressure situations

  • You naturally lead with empathy and enjoy building environments where people feel welcome, empowered, and valued

  • You’re passionate about hospitality and see operational excellence as a form of care

  • You’ve worked with budgets and P&Ls before, and know how to make operational decisions with the bottom line in mind

  • You have experience in marketing and social media, especially in a venue or live events context, and understand how operations can support audience engagement and brand alignment

  • You’re energized by systems, strategy, and creating spaces where both magic and margins can thrive

  • You’re excited to be a part of a creative team that prioritizes connection, kindness, and community

  • You’re excited to contribute to a culture of continuous improvement by receiving feedback with openness and actively seeking ways to grow personally and professionally

  • You find fulfillment in behind-the-scenes work, organizing, and optimizing operations to bring the creative visions of others to life

The Details

  • Most shifts occur evenings and weekends, in alignment with our event schedule

  • This is a full-time in-person role based at the venue in Los Angeles

Benefits:

  • Health insurance

  • Paid time off

  • A team that values your voice, leadership, and presence

To a pply for the position, please fill out the form below: